Delivery and Refund Policy

1. Delivery Terms

ApexCrawl provides services digitally, and no physical product delivery is involved.

  • Service Activation: Once the purchase is completed, the corresponding subscription package is activated on the user's account and is available for immediate use.
  • Notification: A confirmation email will be sent to the buyer upon successful service activation.
  • Delivery Timeframe: Services are considered delivered immediately after the purchase is confirmed.

2. Refund Policy

ApexCrawl's refund policy for digital service sales is as follows:

  • Right of Withdrawal: Buyers may exercise their right of withdrawal within 14 days from the date of purchase. Withdrawal requests must be sent in writing to info@apexcrawl.com.
  • Unused Services: In the event of a withdrawal, the cost of unused services will be calculated and refunded to the buyer.
  • Used Services: The cost of services already utilized is non-refundable.
  • Refund Timeline: Valid withdrawal requests will result in a refund of the applicable amount within 14 days, using the same payment method as the original transaction.

3. Contact and Support

For any issues, suggestions, or complaints, please contact us using the details below:

ApexCrawl is committed to providing exceptional service and prioritizing user satisfaction.

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